
Long-time editors Liz Beaulieu and Theresa Flaherty discuss the HME industry’s top news, and call on experts to provide context and add color to the stories they’re writing for HME News. It’s everything you’ve come to expect from HME News, just in podcast form, in about 10 minutes or less. HME News, www.hmenews.com, is the leading source of news for the home medical equipment industry.
Episodes

Thursday Mar 20, 2025
Steve Cela on feeding the machine
Thursday Mar 20, 2025
Thursday Mar 20, 2025
Welcome to a special episode of HME News in 10 sponsored and developed by Stategic Office Support.
Today’s guest is Steve Cela, president of Strategic Office Support (SOS). He joins HME News in 10 to talk about how HME providers should look at their workflow and revenue cycle management as a machine that needs to be optimized and continually maintained.
“It's beautiful to see, right, when you see an efficient machine,” he said. “Because in my mind, it’s dollars every time you touch something. When you see these companies that have their processes down right, when you see them creating templates that drop down, when you see them 30 days ahead on their recertifications and their PARs, so their resupply can just go right out the door and the resupply person is just cranking orders...It’s beautiful to see.”
Cela gives us the keys to this machine, including maximizing your EMR, embracing AI and leveraging outsourcing.
Hosts:
Liz Beaulieu
Theresa Flaherty
Guest:
Steve Cela
Comments (0)
To leave or reply to comments, please download free Podbean or
No Comments
To leave or reply to comments,
please download free Podbean App.